Police Chief
Steve West

Customer Service Satisfaction Form

Thank you for taking the time to provide us your feedback on the service delivered by your Police Department. Please feel free to contact the Police Department at any time to speak to an officer or Police Chief directly. All your responses will be considered confidential.

1) When did you last interact with the Springerville Police Department?

2) For what principal reason did you interact with an officer?

3) Overall, how would you rate the service you received from the Springerville Police Department?

Terrible Below Average Average Above Average Exceptional

4) How would you rate the demeanor (attitude) of the officer(s) who serviced you?

Rude Neutral Polite

5) How would you rate the effectiveness (solving your problem) of the officer(s) who helped you?

No help at all Some help Helpful Extremely helpful

6) How knowledgeable was the officer with helping you solve the problem?

Didn't understand my problem Some help Informed Well informed

7) Please provide additional detail on your interaction with the officer(s):

8) What could we do in the future to improve our Customer Service:

Police Contact Information

Telephone 928-333-4240

FAX 928-333-2667

Postal address

418 E. Main Springerville, Arizona 85938

Electronic mail

Police Information: spd@springerville.com
General Information: tos1@springerville.com

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